Privacy Policy

Welcome to SoulFlirt.com (“SoulFlirt” or the “Site”). We value the privacy of our members, subscribers, guests, and visitors (“Members”, “you” or “your”). This Privacy Policy explains our online information practices and the choices you can make regarding your personal data when using SoulFlirt.com. By using our Site or Services, you agree to the practices described in this Privacy Policy. We may update this policy at any time, with changes effective upon posting. Please review this page periodically. Continued use of the Site or Services after changes constitutes your acceptance.

What Information We Collect

We collect two types of information:

Personally Identifiable Information (PII): Information that can specifically identify you as an individual.
Non-Personally Identifiable Information (non-PII): Aggregate information or details that do not reveal your identity.

How We Collect and Use Information

Cookies: We use cookies to track visits and preferences on our site. Cookies are small files placed on your device that help us count visitors and distinguish between new and repeat users. They are essential for website functionality, so if cookies are disabled, the site may not function correctly. We do not link cookies to PII.
Log Files: Our servers collect information such as IP addresses, browser type, ISP, referring pages, and date/time stamps. This data helps us analyze trends, administer the site, and track visitor movement. IP addresses are used to track user sessions and are not shared externally.
Web Beacons: Small transparent images used with cookies to enhance personalization and collect limited information about visitors. We do not link web beacons to PII.
Mobile Analytics: We use analytics software to understand app functionality, including usage frequency and performance. This data is not linked to PII within the app.
Your Information: When you register or subscribe, we collect various details for your profile, including PII. We may display this information to matches and other users if applicable. Photos and videos you provide may also be shared.
Purchase Information: For processing transactions, we collect details like name, address, and credit card information. Credit card transactions are processed securely by third parties using SSL or encryption.
E-mails: We use your email for transactional and promotional purposes. Emails may contain tracking codes to analyze usage. You can opt out of promotional emails but will still receive essential service communications.
Mobile Device Information: When accessing our site via mobile, we collect device information such as ID, model, and IP address, and geolocation if consent is given.
Demographic Data: Collected to tailor user experiences and display relevant content. This data may be shared with advertisers in a non-PII format.
Online Survey Data: Anonymous responses to surveys help us improve our Services.

Disclosure of Your Information

To Your Matches: Your profile and photos may be visible to matches. Contact information is not shared without consent.
By Law: We may disclose information if required by law or to protect our rights or safety, or that of others.
To Protect Abuse Victims: We may disclose information if we suspect abuse, to appropriate authorities.
To Trusted Third Parties: We may share non-PII with third parties or PII with service providers for specific functions. They are bound by confidentiality agreements.
Business Transfers: In the event of a business sale or acquisition, your PII may be transferred. You will be notified of any material changes in how your PII is collected or used.

Personal Data Retention

We will use your personal data only as long as necessary to manage your participation and use of our Site and Services, or to comply with legal obligations. When no longer needed, we will remove your data from our systems permanently.

Third-Party Advertising

We may use third-party advertising agencies to serve ads on our site. These companies may use cookies and web beacons to measure advertising effectiveness. The information collected by these parties is anonymous.

Age Restrictions

Our Services are not directed to individuals under the age of 18. Any information from users believed to be under 18 will be deleted.

Security

We use encryption and authentication tools to protect your information. However, no data transmission over the Internet is completely secure. We strive to protect your data but cannot guarantee complete security.

Links to Other Sites

You may access our site or content from third-party sites. We are not responsible for the privacy practices of these sites. Review their privacy policies before disclosing personal information.

Opt-Out

To opt out of promotional emails or newsletters, you can:

Click the “unsubscribe” link at the bottom of emails;
Send a ticket indicating which emails you wish to opt out of; or
Contact customer service for assistance.

Updating Your Personal Information

To update or delete your personal information:

Change details from “My Profile” settings; or
Send a ticket to customer service for amendments or deletion.

Information Protection

We take steps to secure your data but cannot guarantee complete security. You should protect your login details and log out after use. Notify us immediately of any unauthorized use of your account.

Contacting Us

For questions about this Privacy Policy or our practices, contact us through the available support channels on our Site.

Onward Transfer and Consent to International Processing

By using our Services, you consent to the transfer and processing of your personal data to countries that may not have the same level of data protection as your region.

Acceptance of Privacy Policy

Your use of our Site and Services is subject to this Privacy Policy and the applicable Terms of Use. By using our Site, you accept these practices. We may modify this policy, and continued use after changes constitutes acceptance.

Effective Date: This Privacy Policy was last revised on May 24, 2024.